RODNEY BAY, GROS ISLET, ST. LUCIA – The newly branded Joseph Dolor Agency – agents for Pan American Life Insurance Group in St. Lucia – has sought to engage its longstanding clients with a reconnecting exercise geared at bridging the gap between agent, client and agency.
Hosted early in April, the event – according to Agency Manager Joseph Dolor – was one designed to underline the humanity of Pan American Life and further emphasize its commitment to clients who span a crosssection of Saint Lucia.
“We are the people’s insurance company and we are committed to ensuring that our humanity and theirs are synonymous,” Dolor said.
He noted that having his agents interact on such a personable level with clients was essential to the outlook of the agency and, most importantly, the envisaged future for clients who through Life and Health Insurance commitments pledge their security to the company.
“We understand and appreciate the responsibility that is given to us when someone entrusts the safekeeping of their financial future and health to Pan American Life. And while we as an agency stand on the shoulders of the history and strength of the Group we are more so committed to the personal relationships we need to establish with our clients and the community,” he said.
The Agency Manger went on to emphasize that clients must feel comfortable enough to engage the Agency and discuss anything about their policy with ease.
Insurance and the commitment behind it has always been a topic of consideration for most and the Joseph Dolor Agency’s intent is to not only underline the importance of securing health and property but to also assist clients in identifying the significance of planning for Retirement and replacing income in the event of a Disability.
Existing and prospective clients present were treated to complementary blood sugar and blood pressure testing, cancer talks and self-checks as part of what could be considered a well-placed and timely mini health fair.
And for those interested, policy reviews were handled and concerns addressed as part of the comprehensive approach of the event. Drinks and hors d’oeuvres were also available.
“Our aim was to build stronger relationships with our existing clients and develop new ones. Also to show our appreciation to our clients for their continued support by giving them something. And mainly, we wanted each person to get to know us better hence, we had agents welcoming clients as they got off the elevator, employees serving them and we gave out promotional items,” said senior agency executive Louanne Gustave who headed the organizing committee.
The Joseph Dolor Agency – agents for Pan American Life Insurance Group in St. Lucia will in the coming months look to amplify its corporate social presence through a series of undertakings designed to better connect clients and communities across the island.